These Terms and Conditions govern your use of the juan265 platform. By registering an account or accessing any service offered by juan265, you agree to be bound by these terms. Please read them carefully before you play.
Access to juan265 is strictly limited to individuals aged 21 and above residing in jurisdictions where online gaming is lawful. Philippine players must comply with all PAGCOR-aligned requirements.
Each player may hold only one registered juan265 account. All financial transactions are conducted exclusively in Philippine Peso (₱). Duplicate accounts are subject to immediate closure.
All bonuses, promotions, and free credits offered by juan265 are subject to specific wagering requirements and validity periods. Abuse of bonus offers will result in forfeiture and possible account suspension.
Players must not use software, bots, scripts, or any method to gain an unfair advantage. juan265 reserves the right to investigate suspicious activity and void winnings derived from fraud or system exploitation.
You are solely responsible for maintaining the confidentiality of your juan265 login credentials. Any activity conducted under your account will be treated as authorised unless you report a security breach immediately.
juan265 provides responsible gaming tools including deposit limits, session timers, cooling-off periods, and self-exclusion. Players are encouraged to use these tools and to seek help if gambling affects their wellbeing.
Important Notice: These Terms and Conditions constitute a legally binding agreement between you ("Player," "User," or "You") and juan265 ("the Platform," "We," "Us," or "Our"). If you do not agree with any part of these terms, you must not register an account or use any services offered by juan265.
For the purposes of these Terms and Conditions, the following definitions shall apply throughout:
By accessing juan265 or creating a registered account, you confirm that you have read, understood, and agreed to be legally bound by these Terms and Conditions in their entirety, together with the juan265 Privacy Policy and any additional game-specific or promotion-specific rules published on the Platform.
Your acceptance is effective from the moment you tick the acceptance checkbox during registration or, where no checkbox is presented, from the moment you first access any service on juan265.
These Terms and Conditions supersede any prior agreements, representations, or understandings between you and juan265 regarding the subject matter herein. juan265 reserves the right to amend these terms at any time in accordance with Section 14 below.
Note for Filipino Players: These terms are written in English as required by our operational standards. If you require clarification on any section, our customer support team is available 24/7 in both English and Tagalog via live chat on the Platform.
Access to juan265 and any Real Money Play is strictly restricted to individuals who are at least twenty-one (21) years of age. This age restriction is mandatory under PAGCOR regulations governing licensed online gaming activities in the Philippines and is non-negotiable. juan265 performs KYC age verification on all accounts prior to permitting any Real Money Play.
21+ Only: It is a criminal offence under Philippine law for underage individuals to participate in gambling activities. juan265 will permanently close any account found to belong to a person under 21 years of age and will return any remaining balance less any bonuses awarded.
Players are responsible for ensuring that online gaming is lawful in their jurisdiction before registering on juan265. juan265 targets and serves players within the Philippines. Players accessing the Platform from jurisdictions where online gambling is prohibited do so at their own risk and in violation of these Terms.
Each eligible individual may register and operate only one (1) account on juan265. Registration of multiple accounts — whether under the same identity or different identities — by the same individual constitutes a material breach of these Terms. juan265 may close all duplicate accounts, void all associated winnings and bonus credits, and retain any balance pending investigation.
To register an account on juan265, you must provide accurate, complete, and current information including your full legal name, Philippine mobile number, date of birth, and valid email address. You must submit a government-issued Philippine identity document (such as a Passport, UMID, Driver's License, SSS ID, PhilHealth ID, or Voter's ID) for KYC verification. Providing false or misleading information during registration is grounds for immediate account termination.
juan265 reserves the right to accept or reject any registration application at its sole discretion without being required to provide a reason. Account approval is contingent on successful completion of KYC verification.
You are solely and fully responsible for maintaining the confidentiality of your juan265 account credentials, including your username, password, and any Two-Factor Authentication (2FA) codes. You must not share your login details with any third party.
All activity conducted through your account — including all wagers placed, deposits made, and withdrawals requested — will be deemed to have been authorised by you, unless you notify juan265 immediately upon discovering that your account has been accessed without your authorisation.
juan265 recommends enabling SMS-based Two-Factor Authentication on your account, accessible via Account Settings > Security. juan265 will never request your password via any channel, including live chat, email, or telephone.
If you suspect your account has been compromised, contact juan265 customer support immediately via live chat. juan265 may temporarily freeze your account pending a security investigation in order to protect your PHP wallet balance.
juan265 accepts deposits and processes withdrawals via the following Philippine payment methods: GCash, Maya, QR Ph, GrabPay, BPI, BDO, Metrobank, InstaPay, PesoNet, and 7-Eleven CLiQQ. All transactions are conducted exclusively in Philippine Peso (₱). No foreign currency transactions or cryptocurrency payments are accepted.
The minimum deposit at juan265 is ₱100. juan265 reserves the right to modify minimum deposit thresholds at any time with notice to Players. Deposits made via GCash and Maya are typically processed in real time. Bank transfer deposits may require up to 30 minutes during business hours.
Withdrawal requests are processed by juan265 to the same payment method used for the original deposit where possible. GCash and Maya withdrawals are typically processed within minutes of approval. Bank transfer withdrawals are processed within one (1) to three (3) business days. juan265 may require additional KYC documentation before processing any withdrawal at its discretion.
Withdrawals are subject to the following conditions: (a) your account KYC verification must be complete; (b) all applicable wagering requirements associated with bonus credits must be satisfied before bonus-derived winnings may be withdrawn; (c) the withdrawal amount must not exceed any applicable limits for your account tier; and (d) juan265 reserves the right to conduct additional security checks on any withdrawal request without prior notice.
In compliance with applicable Philippine anti-money laundering laws, juan265 is required to report suspicious financial activity to the appropriate Philippine regulatory authorities. juan265 may request supporting documentation for any transaction and may delay or refuse a withdrawal where it has reasonable grounds to suspect that funds may be associated with unlawful activity.
All bonuses, promotional offers, free credits, and special deals offered by juan265 are subject to specific wagering requirements, validity periods, minimum deposit thresholds, and eligible game restrictions that will be published alongside each offer. In the event of any conflict between these General Terms and the specific terms of a promotion, the specific promotion terms shall prevail.
Bonus credits awarded by juan265 are subject to wagering requirements before they may be converted to withdrawable cash. The applicable wagering multiplier for each bonus is stated in its specific terms. Wagering contributions from different game types may vary — slots typically contribute 100%, while live dealer games may contribute at a reduced rate. Players must review each promotion's specific terms for contribution rates.
juan265 employs systems to detect and prevent bonus abuse. Bonus abuse includes, without limitation: opening multiple accounts to claim the same promotion, placing bets specifically designed to circumvent wagering requirements, colluding with other players to generate bonus credits, or exploiting technical errors in game software. Any account found to have engaged in bonus abuse will have bonus credits and associated winnings voided and may be subject to permanent closure.
juan265 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice. Bonuses that expire without being used — whether due to the expiry of the validity period or failure to meet the wagering requirements within the specified timeframe — will be automatically removed from the account with no cash equivalent provided.
Each game available on juan265 is governed by its own specific rules, which are accessible within the game interface. In all cases, the result of a game displayed on the Platform shall be final and binding, subject only to the voiding provisions in Section 7.2 below.
All electronic games on juan265 use independently certified Random Number Generator (RNG) technology. Return to Player (RTP) percentages are published within each game's information panel. Live dealer games are conducted using certified studio infrastructure with professionally trained dealers.
juan265 reserves the right to void game results where: (a) a technical malfunction is verified to have materially affected the game outcome; (b) the game result was produced as a consequence of a software error or exploit; or (c) fraud or prohibited activity was involved in producing the outcome. Where a game is voided, the wager amount will be returned to the Player's account wallet.
In the event of a network disconnection during an active game round, the outcome of that round will be determined by the game server's record. If the Platform's server experienced the disconnection, juan265 will investigate the session log and either complete the round on resumption or return the wager to the Player's wallet, as applicable.
The following activities are strictly prohibited on juan265. Engaging in any Prohibited Activity constitutes a material breach of these Terms and may result in account suspension, permanent closure, forfeiture of all balances and winnings, and referral to appropriate Philippine law enforcement authorities:
juan265 is committed to promoting responsible gaming practices among all Filipino players. We believe that gaming should be entertaining and that players should retain full control over their activity at all times.
Every juan265 account includes the following responsible gaming tools, accessible via Account Settings at any time: (a) daily, weekly, and monthly deposit limits; (b) session time reminders; (c) loss limits; and (d) wager limits. Reductions to these limits take effect immediately. Increases are subject to a 24-hour cooling-off period.
Players who wish to exclude themselves from juan265 may request a cooling-off period (24 hours to 6 weeks) or a permanent self-exclusion via the responsible gaming section of their account settings or by contacting juan265 customer support directly. Once a permanent self-exclusion is activated, it cannot be reversed for a minimum of 12 months. juan265 will use commercially reasonable efforts to prevent excluded players from accessing the Platform during the exclusion period.
juan265 strictly enforces the 21+ age requirement through mandatory KYC verification. If you have reason to believe that a minor may be using your account or device to access juan265, you must contact us immediately to suspend access. We recommend using device-level parental controls on shared household devices.
Support Resources: If gambling is negatively affecting your financial situation, relationships, or mental health, please visit our Responsible Gaming page for support resources available to Filipino players, including contacts for gambling counselling services in the Philippines.
juan265 may, at its sole discretion and without prior notice, suspend or permanently terminate a Player's account under any of the following circumstances:
Upon termination for breach, any remaining wallet balance may be withheld pending investigation and, where fraud or prohibited activity is confirmed, may be forfeited in full. Where termination is not for breach, any verified real-money balance (excluding bonus credits) will be returned to the Player via the most recently used payment method within a reasonable timeframe.
All content on juan265 — including but not limited to game software, graphics, logos, trademarks, text, audio, video, user interface design, and platform architecture — is the intellectual property of juan265 or its licensed content providers and is protected by applicable Philippine and international intellectual property laws.
Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial gaming purposes in accordance with these Terms. No Player may copy, reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from juan265 without prior written authorisation.
To the fullest extent permitted by applicable Philippine law, juan265 shall not be liable to any Player for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from or in connection with the use of the Platform, including but not limited to: (a) loss of profits or winnings; (b) loss of data or information; (c) interruption of service; or (d) technical failures or connectivity issues beyond the Platform's reasonable control.
juan265's total aggregate liability to any individual Player in connection with any claim arising from the use of the Platform shall not exceed the total amount deposited by that Player into their juan265 account in the 30 days preceding the claim.
Nothing in these Terms shall limit juan265's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded by law.
juan265 collects, processes, and stores your personal information in accordance with our Privacy Policy, which is incorporated by reference into these Terms and Conditions. By registering on juan265, you consent to the collection and processing of your personal data as described in the Privacy Policy.
juan265 complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. Your data will not be sold to third parties and will only be shared with regulated partners and payment processors where necessary to operate the Platform and fulfil our legal obligations. For full details, please review our Privacy Policy.
juan265 reserves the right to amend, update, or replace these Terms and Conditions at any time. Material changes will be communicated to registered Players via a notification on the Platform or by SMS to your registered Philippine mobile number at least seven (7) days before the changes take effect, except where an immediate amendment is required by law or regulatory instruction.
Continued use of juan265 following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept an amendment, you must cease using the Platform and contact support to close your account before the amendment takes effect.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or validity thereof, shall first be submitted to juan265 customer support for resolution.
If a dispute is not resolved within thirty (30) days of submission to customer support, either party may refer the matter to the appropriate regulatory body or Philippine courts with competent jurisdiction. Players who are unsatisfied with the Platform's resolution of their dispute may contact PAGCOR directly for guidance on the applicable regulatory complaint process.
For questions, concerns, or requests relating to these Terms and Conditions, please contact juan265 through the following channels:
juan265 aims to acknowledge all written inquiries within one (1) business day and to provide a substantive response within five (5) business days of receipt.
Responsible Gaming Contact: If you are seeking assistance with responsible gaming tools, self-exclusion, or problem gambling support, please visit our dedicated Responsible Gaming page or request immediate assistance via live chat. Our support team is trained to handle these requests with full confidentiality.
Now that you've reviewed the juan265 Terms and Conditions, you're ready to get started. Register your free account in under 2 minutes using your Philippine mobile number. GCash and Maya deposits accepted. Must be 21+.
21+ only · Philippine Peso · PAGCOR-aligned · Responsible gaming tools built in